Frequently Asked Questions
- Guess what? Standard shipping is totally free on all orders within Australia. No "spend over $50 for free shipping" or anything like that. A little something from us, to say thanks for the purchase. If you would like express shipping, no worries, we offer that too - except its $12 within Australia. We ship anywhere in the world too. All international orders are $13. All post is sent via Australia Post. Tracking numbers can be given on all express parcels and larger standard parcels. Orders within Western Australia, standard shipping typically takes between 2-4 working days. All other orders outside of WA, standard shipping takes 2-6 working days depending where you are. Express deliveries should take 1-2 working days (sometimes 3 depending on location). International orders can take between 1-2 weeks depending what country you live in.
- ◄WHERE AND HOW ARE THE ITEMS MADE?
- Something you might not have known, is that each and every single item of ours is hand made from start to finish - unless otherwise said. It has been this way since we first started. No blanks from other companies. All our own stuff. From the cutting of the fabric, the sewing and the hand screen printing of the designs, all by hand. Something special just for you! We have visited and chosen our factories based on the fair working conditions they provide their employees and and quality of the product - both of which are real good. Our items are made in both Indonesia and China.
- ◄WHATS THE QUALITY LIKE?
- The quality is 160 GSM combed cotton, meaning it is very high standard. Midnight soft combed cotton, an ideal all round weight featuring a pretty darn good weave. For the winter months we will be switching to a thicker fabric of 220 GSM so you can be protected a bit more from that chill.
- ◄RETURNS AND REFUNDS
- If you're not happy with anything, we would rather have your repeat support once we fix that problem, so send it back to us within 30 days and we will give you a complete refund of the merchandise cost if it is in the original condition. Just send us an email and let us know what is wrong with it. If you would like to change the size, no worries, email us and we will sort you out. Return the unworn items in original condition. Cheers.
- ◄WHATS THE SIZING LIKE?
- All the sizing of our items can be found here:)
- ◄WHAT GOOD ARE YOU DOING?
- Besides trying to provide you with some sweet good quality clothes we try to do our little part. Marine conservation is something we have always been interested in. Some people that work here and help out have a marine bio degree or similar, so yep, we think it pretty important. When we can, we make donations to marine conservation non-profits who we think are doing a good job and who need a bit of extra moola. Its not much, but its something.
- ◄IF YOU ARE READING THIS...
- Hello, and thanks for visiting our site:)